ORDER ISSUES

1.After I Tried To Checkout, I'm Shown An “Error 404” Message. What Should I Do?

Usually when this rare problem occurs, simply refreshing your browser may solve the issue. If this doesn't work, check and see if your browser has blocked PayPal.

If these approaches do not work, please contact our customer support desk regarding the issue at 'contactus@nortiv8shoes.com' and we'll assist you regarding your order.

 

2.Can I Change The Shipping Address On My Order?

Upon order completion, the shipping address cannot be changed as the order will be submitted directly to our fulfillment center shipping system at the same time you completed your order. To change the shipping address, you must cancel your order and place another order with the new shipping address.

To cancel your order, please contact our customer support desk at 'contactus@nortiv8shoes.com' in less than 3 hours after completing your order.

 

3.Can I Change Or Modify My Order?

You can change your order anytime before checkout, but once your order has been placed, it cannot be changed. Your only option to change or modify your order is to cancel your order and then place another order with your new changes and modifications.

To cancel your order, please contact our customer support desk at 'contactus@nortiv8shoes.com' in less than 3 hours after completing your order.

 

4.Can I Cancel My Order?

If you need to cancel your order for any reason, there is a time limit since we need to catch your order before shipment. For the best chances of cancellation, please contact our customer support desk at 'contactus@nortiv8shoes.com' in less than 3 hours after completing your order.

We would neither be able to cancel orders that are already in our fulfillment center ready to ship, nor can we cancel orders that are already in transit.